Medical Receptionist
Mobile, AL
Full Time
Experienced
Full-Time Medical Receptionist
Busy Mental Health Clinic is seeking a friendly, organized, and dependable Medical Receptionist to join our team. This is a full-time position for someone who enjoys helping others, thrives in a fast-paced environment, and provides exceptional customer service.
Position Summary
As the first point of contact for our patients, the Medical Receptionist plays a vital role in creating a welcoming and professional experience. This position is responsible for scheduling appointments, answering phones, verifying patient information, collecting payments, and ensuring the efficient flow of the front office.
Responsibilities
The ideal candidate is someone who:
Busy Mental Health Clinic is seeking a friendly, organized, and dependable Medical Receptionist to join our team. This is a full-time position for someone who enjoys helping others, thrives in a fast-paced environment, and provides exceptional customer service.
Position Summary
As the first point of contact for our patients, the Medical Receptionist plays a vital role in creating a welcoming and professional experience. This position is responsible for scheduling appointments, answering phones, verifying patient information, collecting payments, and ensuring the efficient flow of the front office.
Responsibilities
- Greet patients and visitors with professionalism and compassion.
- Answer incoming phone calls and assist patients with scheduling and general inquiries.
- Schedule, confirm, and manage patient appointments.
- Verify patient demographics, insurance information, and required documentation.
- Collect co-pays and outstanding balances while following applicable billing guidelines.
- Maintain accurate patient records in the Electronic Health Record (EHR) system.
- Protect patient privacy by following HIPAA regulations.
- Coordinate communication between patients, providers, and other healthcare professionals.
- Assist with clerical and administrative duties, including filing, scanning, and document management.
- Maintain a clean, organized, and welcoming reception and waiting area.
- Monitor and order office supplies as needed.
- Work collaboratively with providers and staff to ensure efficient patient care.
- High school diploma or GED required.
- Minimum of 2 years of medical office or medical reception experience preferred.
- Front desk experience in a healthcare setting required.
- Experience with Electronic Health Records (EHR) preferred.
- Behavioral health experience preferred.
- Proficient with computers and basic office software.
- Excellent communication, organizational, and multitasking skills.
- Strong attention to detail and commitment to confidentiality.
- Professional, dependable, and customer service-oriented.
The ideal candidate is someone who:
- Enjoys working with people and providing exceptional customer service.
- Communicates professionally and compassionately.
- Can effectively prioritize multiple tasks in a busy office.
- Works well independently and as part of a team.
- Maintains professionalism, confidentiality, and integrity at all times.
- 401(k) with employer matching
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
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